Our Services
Comprehensive laser support from placement through to end-of-life — because reliable equipment starts with reliable service.
With over two decades of field service experience across holmium, CO2, Nd:YAG, Er:YAG, and other surgical laser platforms, we have the depth of knowledge to keep your systems running. Our primary focus is urology, but our capabilities extend across multiple laser modalities.
Preventive Maintenance
Scheduled maintenance keeps your laser systems operating at peak performance and extends equipment life. Our programs are tailored to each facility’s usage patterns and include full system inspections, calibration verification, optical pathway cleaning, and safety checks. We work around your theatre schedules to minimise disruption.
Repair Services
When equipment fails, response time matters. We provide fast, expert repair services for holmium laser systems with a focus on getting your theatre back online. Our engineers carry common replacement parts and have direct access to OEM components through our distribution partnerships — meaning shorter wait times and fewer cancelled cases.
Equipment Placement & Installation
We handle complete equipment placement including site assessment, installation, safety compliance checks, and operator training. Whether you are adopting our zero-capital consumables model or purchasing a system outright, we ensure your team is confident and your equipment is properly commissioned from day one.
Need Service or Support?
Whether you are exploring a new equipment placement, need service for an existing system, or want to discuss consumable supply — we would like to hear from you.
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